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Terms of Use

Agreement between customer and AyurvedaTravelMall.com

This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices. ayurvedatravelmall.com is owned and operated by Radeus Ventures, based in Massachusets,USA.

Payments

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid 30 days before your departure from your country.

Mode of payment

VISA, Master Card, American Express, Discover

Cancellation policy

While AyurvedaTravelMall has it’s own cancellation policy, the cancellation policy of the resort where the booking was confirmed takes precedence. In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows

Cancellations received minimum 45 days or more prior to departure, US$100(or the Deposit, whichever is higher) will be non-refundable.

Under 45 days ayurvedatravelmall.com refund policy is as follows:

  • Between 44-30 days : US$100(or the Deposit, whichever is higher) will be non-refundable.
  • Between 39-15 days : US$150 (or the Deposit, whichever is higher) will be non-refundable.
  • Under 14 days : Nil

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

Correct spelling of names, titles

All names, titles and initials of those traveling should be correctly given at the time of booking.Changes cannot be made at a later date.

Passports/visas

It is the responsibility of all passengers, regardless of the passport they hold, to check with the appropriate consulates to determine if any visas are required.

As visa and health requirements often change without notice, it is recommended that traveler should verify the existing visa and health requirements.

Prices

Prices are per person, unless otherwise specified. Prices are based on the local tariffs at the time of quoting converted at the prevailing foreign exchange rate. Price quotations are subject to change without notice until a booking has been confirmed.

Not included

Any applicable foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger facility charges and international transportation tax.

Tips/gratuities to tour directors, drivers, and local guides, passports, visa, baggage and personal insurance, beverages and food not listed under inclusions in the travel product (these items are billed to you before leaving the hotel/restaurant) and all other items of a personal nature.

Accuracy

We check and recheck facts about the travel product offered at ayurvedatravelmall.com to ensure accuracy. When we are told in advance of a significant change to a booking, we notify the consumer.

Accommodation

The accommodation categories requested by the client would be arranged, any change required should be made in writing.

Travel insurance

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons.We strongly recommend that, at the time of the booking, a comprehensive travel insurance policy be purchased.

AyurvedaTravelMall.com along with InsureMyTrip.com provides you few options of Insuring . Click here get your Insurance.

Booking arrangements

In all booking arrangements, the person making the booking shall be deemed to have accepted the booking conditions on behalf of the persons named in the booking. The contract will be governed by and subject to the Terms & Conditions. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of AyurvedaTravelMall.com

Our liabilities & limitations

Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.

AyurvedaTravelMall.com act only in the capacity of agent for the hotels, resorts,airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.

We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation,treatment or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. We strongly recommend that, at the time of the booking, a comprehensive travel insurance policy be purchased.(AyurvedaTravelMall.com offers links to Travel Insurance powered by InsureMyTrip.com).

All baggages & personal property/s at all times are at the client’s risk.